A: CSDCAS must receive an official transcript from EVERY U.S. and English-speaking Canadian institution you received college-level credit from, including colleges which granted you credit for high school work.
A: An official transcript is one that is issued from the Office of the Registrar, contains an official seal or signature of the registrar and a watermark, and is sent to CSDCAS directly from the Registrar in a sealed envelope. Transcripts must be marked as issued to CSDCAS, not the applicant. If transcripts are marked issued to student, “Issued To:” or “Send To:” the applicant's name and address, or indicates the transcript was picked up by the applicant, it renders the transcript INVALID and CSDCAS is NOT authorized to accept it. If CSDCAS receives an unofficial transcript, it will be rejected and CSDCAS will notify you to resend an official copy.
A: You only need to submit ONE transcript from each school which you attended, regardless as to how many programs you are applying to.
A: YES. You are required to send ONE transcript from each college you have attended regardless of the number of courses you have taken or what your CSD program requires.
A: Should I send my high school transcript? A: NO. CSDCAS does NOT accept high school transcripts under any circumstances. To report university-level credit earned while a high school student, these courses must be reported under the college or university which awarded you the credit. This includes both Advanced Placement and dual-enrollment credit.
A: NO. You are only required to send transcripts covering all of your completed coursework. CSDCAS does NOT require transcripts for coursework labeled as “planned/in-progress.” Please note that if you have Fall Semester planned/in-progress coursework, you may update this during our Academic Update period. Please see the “Updating the Application/Academic Update” section of our FAQ for more information. If you wish to update more courses once Academic Update has ended, updated transcripts should be submitted directly to the schools to which you are applying.
A: CSDCAS does not require transcripts for coursework labeled professional. However, we still advise submitting them, as many programs do ask to view them.
A: In general, you only need to submit transcripts to CSDCAS. Some CSD programs, if you reach a certain point in the admissions process, may request additional transcripts at a later date, while others will not. You should contact the programs directly to determine if they require any additional transcripts.
A: To ensure your official transcript is handled properly by CSDCAS, you must first LIST YOUR SCHOOL in the Colleges and Universities Attended section of your CSDCAS application. You should then print the CSDCAS Official Transcript Request Form (the yellow button found to the left of each school listed on the Colleges and Universities Attended page) and give that to your Registrar's Office to include with your transcript when it is mailed to CSDCAS. At the same time, you should request a second copy for yourself to help you complete the online application. Please direct the Office of Registrars to send your transcripts to the following address:
CSDCAS Transcript Processing Center
P.O. Box 9113
Watertown, MA 02471
A: The Colleges and Universities Attended section of the CSDCAS application allows you to print Transcript Request Forms. CSDCAS strongly recommends that you advise your registrar's office to attach this Transcript Request Form to your official transcript. This form helps CSDCAS properly match your official transcripts to your CSDCAS application. If your current name is different from the name listed on your transcript, you MUST include both your current and former name on the Transcript Request Form.
If your college only accepts online transcript requests, including this form may not be possible. In that case, please include the word “CSDCAS” and your CSDCAS ID NUMBER as part of the CSDCAS address. This way, that information gets printed directly onto your transcript and will aid the processing of your transcript once it arrives at CSDCAS.
IMPORTANT NOTE: Each of your Transcript Request Forms has a unique barcode to match the appropriate transcript to the appropriate institution. Do NOT use the same form for different schools and be sure to send the correct form to each of your institutions. Transcripts sent with the wrong Transcript Request Form or without a form can delay your application.
A: CSDCAS prefers that your schools send the original copy of the request form. However, faxed transcript forms are acceptable, though may cause a one to two business day delay in processing your transcript. Please note that the transcript itself must be the original copy.
A: CSDCAS prefers that the request form is included, but in some cases, that is not possible. Instead, please include the word “CSDCAS” and your CSDCAS ID NUMBER in the address you wish to have the transcript sent to. This way, that information gets printed directly onto your transcript and will aid the processing of your transcript once it arrives at CSDCAS.
A: This can delay the processing of your transcript, but there are steps you should take to minimize any difficulties. FIRST, fill out the “materials under another name” section under “Personal Information.” Be sure to use the format Last name, First name when doing so and to check the box. SECOND, ask your registrar's office to physically write your current name and CSDCAS ID# on your transcript. FINALLY, include the transcript request form with your transcript. If you have done step one, your former name will print out on this form.
NO. CSDCAS does not accept e-mailed, faxed, or other electronic versions of transcripts, nor do we accept SCRIPTSAFE transcripts e-mailed by schools. An official paper copy must be mailed to CSDCAS directly from the school.
A: NO. As a result of forged transcripts having been received by CSDCAS, CSDCAS is not authorized to accept transcripts issued to anyone other than CSDCAS specifically. If transcripts are marked issued to student, issued to student in a sealed envelope, official transcript issued to student, “Issued To:” or “Send To:” the applicant's name and address, or indicates the transcript was picked up by the applicant, it renders the transcript INVALID. If CSDCAS receives a student issued transcript, it will be rejected and CSDCAS will notify you to resend an official copy.
A: CSDCAS can accept transcripts issued to an applicant's name and address as long as they are accompanied by a letter from the school's registrar's office stating their policy for addressing transcripts and confirming that the transcript was mailed by the registrar to CSDCAS directly. The transcript still can not have an “Issued to Student” or “Student Copy” stamp and may not be picked up by the student. Transcripts without this letter will not be accepted.
CSDCAS will NOT process an application which is missing an official transcript due to a hold at the applicant's former institution. Applicants who have holds on their accounts MUST resolve the matter with the school in question PRIOR to applying, regardless as to the circumstances surrounding the situation. NO EXCEPTIONS.
A: It generally takes about seven to ten business days from the date your transcript was mailed by the school for it to be received by CSDCAS. If it has been significantly longer than ten business days and you have NOT seen your transcript marked as received on your application, you may want to request to have your transcript resent.
A: The following problems can cause delays in processing and should be avoided whenever possible:
A: The following problems can prevent transcripts from being accepted should be avoided whenever possible:
A: You can monitor the status of your transcript at any time by clicking “transcripts” under the status menu on your online application. Transcripts which we have received will be displayed here WITH A DATE RECEIVED. These updates occur in real-time, so as soon as your transcript shows up on our system, it also shows up on your application. If your transcript does not have a date, then we have not received it.
A: Transcripts can take up to 10 business days to be posted to your account from the date they are mailed to CSDCAS. If it has been longer than 10 business days and your transcript has not been posted, the materials must be resubmitted. It is the applicant's responsibility to monitor the status of their account and make sure that all materials arrive at CSDCAS for processing. You may view the status of your transcripts at any time in the status menu. CSDCAS is not responsible for any materials lost in the mail or for delays caused by the Registrar's Office. Express or certified mail does not guarantee expedient processing, and sending transcripts express or certified mail does NOT guarantee receipt by CSDCAS.
A: Yes. Once you have successfully filled out your application, you can e-submit it to CSDCAS at any time. However, your application will not be processed until CSDCAS has received all of your official transcripts and your payment.
A: When we receive multiple campus transcripts, only the first campus is listed until you submit your application. Once you e-submit, all of the campuses should automatically list as received. If this does not occur within 24 hours, please contact CSDCAS Customer Service immediately.
A: No. The transcripts that you are required to send to CSDCAS DO NOT get forwarded on to your designated program(s). Upon a programs request, you may need to send an official transcript directly to the school.
A: NO. As per the Family Educational Rights and Privacy Act of 1974 (FERPA), CSDCAS may not release transcripts to anyone other than your designated schools, including other schools or the applicant themselves.